Being a seller on Amazon you might have faced a lot of issues related to your merchant account. Most of the sellers face issues with suspending the selling privileges once in a while and this could turn out to be a nightmare. As a seller, your earnings are the primary source of income, and hence getting the notification related to the Amazon Account Suspended.
In this case, applying for the Amazon Suspension Appeal can solve the issue. But most of the sellers are not aware of the whole process and hence they end up following the wrong process.
Steps That You Can Take To Apply If Your Amazon Account Is Suspended
· Gather All The Information
Here comes the first step. You would need to create a solid strategic plan and for that, you would need to collect all the required information. Make sure to read the Amazon Account Suspended email carefully. The email usually consists of the reason for the suspension, policies that you have violated, the required documents, and the concerned department to contact.
There could be multiple reasons for suspension such as Negative feedback from the customer, registering multiple accounts, selling inauthentic items, selling restricted products, charging High-Rate Shipment rates, etc. Here you would need to find out the reason for which your Amazon account was suspended and then apply for the suspension appeal.
· Create A Plan
Once identified the reason for the suspension you would need to create a plan to get your account reinstated. Here first you would need to acknowledge your mistake and the proper plan of action for it. You also need to prepare all the required documentation that requires for the Amazon Suspension Appeal. You will need proof of brand ownership, invoices, and authorization by the brand owner. Make sure to take the present steps to avoid future issues related to the Amazon account being suspended.
· Draft The Appeal Letter
In the next step, you would need to draft the appeal letter. It is recommended to write a 1000 words letter regarding your Amazon Suspension Appeal. Make sure to be specific about the issue and write the proper introduction. Here you would need to also mention the actions that you have taken since your Amazon Account Suspended. Make sure to provide as many details as you can and also mention the future steps to avoid such issues. The whole process of appeal takes around 3 to 4 weeks and hence make sure to stay calm.
· Create A Backup Plan
It is always recommended to create a backup plan in such cases. The seller performance panel can deny your appeal for any reason. Hence it is advised to create a backup plan with a different strategy. Most people make a mistake by emailing Jeff Bezos directly but you should only take this step if you are done with sending multiple emails regarding your Amazon Suspension Appeal. If you are done with all the steps and still not able to find the resolution then you can always consult a lawyer regarding the Amazon seller account.